milyon Privacy Policy

milyon is an online gaming and entertainment platform serving players in the Philippines. This Privacy Policy applies to all personal information collected when you visit our website, register an account, make a deposit or withdrawal, contact our support team, or use any feature available on the platform. By accessing milyon and creating an account, you acknowledge that you have read and understood this policy. We are committed to handling your personal data responsibly and in full compliance with applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173). If you have any questions about how your data is handled, you can reach us at the contact details provided at the bottom of this page. This policy may be updated from time to time, and the most current version will always be available on this page.

When you register an account on milyon, we collect personal information including your full name, date of birth, email address, mobile number, and a username of your choice. During the identity verification process, we may also request a government-issued ID and a selfie or proof-of-address document to confirm your identity in line with our Know Your Customer (KYC) obligations. When you make deposits or withdrawals, we collect transaction details including payment method information, transaction amounts, and timestamps. We also automatically collect certain technical data when you use the platform, such as your IP address, device type, browser version, operating system, and session activity logs. This technical data helps us maintain platform security, detect unusual activity, and improve the overall user experience for Filipino players. We do not collect sensitive personal information beyond what is strictly necessary for account operation, identity verification, and regulatory compliance.

The personal information we collect is used primarily to operate your milyon account, process your transactions, and deliver the gaming services you have signed up for. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform or policies. Identity and payment information is used to verify your account, process deposits and withdrawals in Philippine pesos, and comply with anti-money laundering and responsible gaming obligations. Technical and session data is used to monitor platform security, investigate suspicious activity, and optimise the platform's performance on mobile devices. We may also use aggregated, anonymised data to analyse platform usage trends and improve our game offerings and user experience. We will only send you promotional communications if you have opted in to receive them, and you can withdraw that consent at any time by contacting us. We do not use your personal data for automated decision-making that produces significant legal effects without human review.

milyon does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your data with trusted third-party service providers who assist us in operating the platform, such as payment processors, identity verification providers, and cloud hosting services — but only to the extent necessary for them to perform their services on our behalf. All third-party providers we work with are required to handle your data securely and in accordance with applicable data protection standards. We may also disclose your information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines where we are legally required to do so. In the event of a business transfer, merger, or acquisition, your personal data may be transferred as part of that transaction, and you will be notified in advance where required by law. We will never share your personal data with any third party in a way that is inconsistent with this Privacy Policy without your prior consent.

We retain your personal information for as long as your milyon account remains active and for a reasonable period thereafter, in order to comply with our legal and regulatory obligations. Transaction records and identity verification documents are typically retained for a minimum of five years following account closure, in line with Philippine anti-money laundering regulations. Technical logs and session data are retained for a shorter period and are used solely for security monitoring and platform improvement purposes. Once the applicable retention period has expired, your personal data will be securely deleted or anonymised so that it can no longer be linked back to you. If you request account closure, we will begin the data retention countdown from the date your account is formally closed, subject to any outstanding legal or regulatory holds. You may contact us at any time to ask about the specific retention period applicable to your data.

Under the Philippine Data Privacy Act of 2012, you have a number of rights in relation to the personal information we hold about you. You have the right to be informed about how your data is collected and used, which is the purpose of this Privacy Policy. You have the right to access a copy of the personal data we hold about you by submitting a written request to our support team. You also have the right to correct any inaccurate or incomplete personal information in your account at any time. Where processing is based on your consent, you have the right to withdraw that consent without affecting the lawfulness of processing carried out before the withdrawal. You have the right to request the deletion of your personal data, subject to our legal retention obligations, and the right to object to certain types of processing. If you believe your data privacy rights have been violated, you also have the right to lodge a complaint with the National Privacy Commission of the Philippines.

milyon uses cookies and similar tracking technologies to operate the platform, remember your session preferences, and analyse how players interact with our pages. Essential cookies are required for the platform to function correctly and cannot be disabled without affecting your ability to log in and use your account. Analytics cookies help us understand which pages are most visited and how players navigate the platform, allowing us to make improvements over time. We do not use third-party advertising cookies or share cookie data with external advertising networks. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some platform functionality. By continuing to use the milyon platform after being informed of our cookie use, you consent to the use of cookies as described in this section. For more information about managing cookies on your specific browser or device, please refer to your browser's help documentation.

We take the security of your personal information seriously and implement a range of technical and organisational measures to protect it from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the milyon platform is encrypted using industry-standard protocols to prevent interception during transit. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions, and all staff are trained on data protection responsibilities. We conduct regular security reviews and vulnerability assessments to identify and address potential risks to the platform and the data it holds. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant Philippine authorities in accordance with our legal obligations. While we take every reasonable precaution, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your milyon account and to keep your login credentials confidential.

milyon may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine laws and regulations. When we make material changes, we will update the "Last updated" date shown at the top of this page and, where appropriate, notify registered players via email or an in-platform notice. We encourage you to review this page periodically so that you remain informed about how we are protecting your personal information. Your continued use of the milyon platform after any changes have been published constitutes your acceptance of the updated Privacy Policy. If you do not agree with any changes, you should stop using the platform and may request account closure as described in our Terms and Conditions. For any questions or concerns about this policy or your personal data, please contact us at the email address listed in the footer of this page or visit our FAQ page.