Player Wellbeing
At milyon, we believe that gaming should always be a fun and controlled activity. This page outlines the tools, guidelines, and support resources available to every Philippine player who wants to keep their gaming experience safe, balanced, and enjoyable.
Our Commitment
milyon provides every registered player in the Philippines with practical tools to stay in control of their gaming activity at all times.
You can set daily, weekly, or monthly deposit limits directly from your account settings. Once a limit is in place, it takes effect immediately and cannot be increased for a cooling-off period. This helps you stay within a budget that is comfortable for your personal financial situation. Lowering your limit is always instant, while raising it requires a waiting period to encourage reflection. We strongly encourage all Philippine players to set a deposit limit when they first register.
milyon allows you to set session time reminders so you receive a notification after a chosen period of play. Long gaming sessions can sometimes cause players to lose track of time, and these reminders help you stay aware of how long you have been playing. You can customise the reminder interval to suit your own habits, whether that is every 30 minutes or every two hours. Taking regular breaks is one of the most effective ways to keep gaming enjoyable and prevent fatigue-driven decisions. We recommend reviewing your session history regularly through your account dashboard.
If you feel that you need a break from gaming, milyon offers self-exclusion periods ranging from 24 hours to permanent account closure. During a self-exclusion period, you will not be able to log in, deposit, or place any bets on the platform. This tool is designed for players who recognise that their gaming habits may be becoming problematic and want to take decisive action. Self-exclusion requests are processed promptly and cannot be reversed during the chosen period. We treat all self-exclusion requests with full confidentiality and without judgement.
Setting a loss limit means that once your net losses reach a specified amount within a given period, you will be prevented from placing further bets until the limit resets. This is one of the most direct ways to protect your bankroll and avoid chasing losses, which is a common pattern in problem gambling. You can configure loss limits on a daily, weekly, or monthly basis depending on what works best for your situation. As with deposit limits, reductions take effect immediately while increases require a review period. We encourage all players to use loss limits alongside deposit limits for maximum protection.
Reality check notifications give you a clear summary of how long you have been playing and how much you have won or lost during that session. These pop-up reminders appear at intervals you choose and give you the option to continue playing or to stop and log out. Having accurate, real-time information about your gaming activity makes it much easier to make informed decisions. Many players find that reality checks help them maintain perspective and avoid emotional decision-making during a session. You can enable and customise reality checks at any time from your account preferences.
Your milyon account includes a full transaction and gaming history so you can review your activity at any time. Seeing a clear record of your deposits, withdrawals, and gaming sessions helps you understand your patterns and identify any changes in your behaviour. Transparency about your own activity is a key part of responsible gaming, and we make this information easy to access on both desktop and mobile. If you notice that your spending or time on the platform has increased significantly, it may be a good time to use one of the limit tools described above. Our support team is also available to help you interpret your account history if needed.
Know the Signs
Problem gambling can affect anyone regardless of age, income, or background. Being aware of the warning signs is the first step toward getting help.
If you recognise any of the warning signs above in yourself or someone you care about, the most important thing is to take action early rather than waiting for the situation to worsen. Start by using the self-exclusion or limit tools available in your milyon account to create immediate distance from the platform. Talk to someone you trust — a family member, a close friend, or a professional counsellor — about what you are experiencing. Seeking help is a sign of strength, not weakness, and many people in the Philippines have successfully overcome problem gambling with the right support. You can also visit our FAQ page for more information about the tools available to you.
Important Reminder
Gaming at milyon is strictly for adults aged 21 and above. We do not permit minors to register or play on our platform under any circumstances. If you believe a minor has accessed the platform, please contact us immediately at [email protected].
Support Resources
You are never alone. These resources are available to players in the Philippines who need guidance, support, or someone to talk to about their gaming habits.
The Philippine Amusement and Gaming Corporation provides player protection services and guidance for those affected by problem gambling in the Philippines.
The NCMH in the Philippines offers mental health support and counselling services for individuals dealing with compulsive behaviours, including problem gambling.
A peer support community for individuals who want to stop gambling. Regular meetings and a supportive network of people who understand the challenges of problem gambling firsthand.
Our support team is available to help you activate account limits, process self-exclusion requests, or simply talk through your options. Reach us at [email protected].
Gaming at milyon is meant to be enjoyable entertainment. If you ever feel that your gaming is no longer fun, use our tools or reach out for support. Our FAQ page has more answers, or you can create a free account and manage your settings directly.